“You Need Your Customers Harley Manning, VP & Research Director – Customer Experience, Forrester
More Than They Need You…”
Attend CX Transformation: Financial Services this September to discover marketing leading strategies and tactics to support Customer Experience Transformation across Financial Services.
As Europe's only CX Transformation event, specific to Financial Services, this event addresses all of your customer experience transformation needs across 3 days, 5 streams and countless interactive case-study driven plenaries, panels and workshops.
Tailor your agenda to meet your precise needs through our exclusive Maturity Assessment Day - click here for further details.
Aqcuire the key insights, strategies and practical tips that will enable you to execute effective Insight, Capability and Culture Transformation to Drive Customer Centricity to the Heart of Financial Services
Discover how to:
- Engage an increasingly savvy customer through seamless experience
- Build trust and loyalty with an increasingly sceptical customer base
- Embed a customer-centric culture to support transformation within your organisation
- Discover and harness key super-promoters amongst executive sponsors
- Invest and improve wisely to ensure excellence in execution of Customer Experience strategy
Really valuable, I met some useful contacts and it definitely gave me additional energy to pursue new ideas that I could now see worked.Head of Client Experience, Coutts
Extremely valuable in gaining insights and inspiration alongside consideration for prospective suppliersAnalytics and Conversion Director, Aldermore
Overall very inspiring and provided me with useful information from different areas - both business views and technology view. Great to have experiences direct from the front line.Chief Project Officer, Nordea Bank